Reports to: Local Manager
FLSA Status: Non-Exempt
Position Summary: Accurately and efficiently process and record routine transactions for bank customers as well as promote and advise on the bank’s products and services. Responsible for the performance of, but not limited to, the below-listed duties
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Main Duties & Responsibilities:
- Promotes and maintains good public relations with customers
- Accepts and processes deposits, withdrawals and loan payments
- Sells cashier checks and travelers checks
- Cashes checks for customers
- Provides customer information within authorized limitations
- Directs customers to management when unable to meet customer's needs
- Balances totals and corrects cash drawer daily
- Assists Head Teller, other Tellers, and CSRs when needed
- Posts night deposits and mail as required.
- Cross-training to assist on customer service desk when needed
- Attend job-specific bank training courses when offered
- Cross-sells bank services
- Complies with all bank and personnel policies and procedures, including but not limited to policies and procedures regarding the Bank Secrecy Act
- Complete periodic training provided and/or required by PFB, including but not limited to BSA training within required time frames assigned
- Other duties as assigned
Job Education & Experience:
- High School diploma or equivalent
- Some clerical, administrative, cash handling, sales or customer service experience preferred
- Relevant computer skills
Job Competencies:
- Willingness to work flexible hours
- Strong listening and communication skills
- Honesty and integrity
- Aptitude for figures
- Accuracy and attention to details
- Ability to type
- Stress tolerance
- Neat appearance
- Pleasant personality
- Must be able to stand for long periods of time
AAP/EEO Statement: Planters First Bank is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disable candidates to apply and be considered for open positions.