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Planters First Bank will never call, email, or otherwise contact you to request your access ID, password, or other login credentials. If you receive such a request, do not provide any information.

Security Awareness

Credit Card ImageReport a Lost or Stolen Card
To report a lost or stolen card, call us at 833-732-8351. After regular business hours, please contact 1-800-290-7893.

Questions ImageReport Fraud
If you believe that your account(s) have been compromised, please call us at 833-732-8351 immediately.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files, and buildings.

Bank Disclosures & Notices | Website Privacy Policy

Types of Financial Fraud

  • Identity Theft
  • Counterfeit Checks
  • Impostor Scams
  • Email Spoofing/Pharming
  • Email Phishing
  • Wire Fraud
  • ATM Skimming
  • Text & Smishing
  • Malware
  • Malvertising
  • Elder Abuse
  • Payment Apps Fraud


Protect Your Mobile Device

Your mobile device provides convenient access to your email, bank, and social media accounts. Unfortunately, it can potentially provide the same convenient access for criminals. Planters First Bank, the Georgia Bankers Association, and the American Bankers Association recommend following these tips to keep your information and your money safe.

12 Ways to Protect Your Mobile Device (PDF)

How Can You Prevent Account Takeover Fraud? (PDF)

Set Fraud Alerts

Enhance the security of your debit card and accounts by setting up customized account alerts! This smart feature keeps you informed of account activity in real time. Choose the types of alerts you want and how you’d like to receive them. Just log in to your online banking account and select "Alerts" to get started. Your peace of mind is our top priority!

Online & Mobile Banking

Report Fraud

If you're worried you might have compromised your Planters First Bank account, be sure to get in touch with us immediately.

Learn More

Debit Card Security

Debit Card Security

Concerned about security? Your Planters First Bank Debit Card Comes with an On/Off Switch!

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Financial Education Programs

Please take advantage of these tools and resources we’ve created to help keep you on top of your finances.

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Cybersecurity

Cybersecurity

Understanding all of the terms you’ll hear about regarding cybersecurity can be a bit overwhelming. Our goal here is to give you an overview of many more familiar terms.

Business Security Center

Business Security Center

Are you looking for information on protecting your business? Learn more about best practices and the resources Planters First Bank offers.

Identity Theft

Identify Theft

By following some of these tips, you can help reduce your risk and minimize the threat of someone stealing your personal information.