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MyCard Rules - Card Management Alerts

Posted on

2/29/2024 @ 7:30 am

Please note that during the MyCard Rules - Card Management Update window, which occurred between 11:00 PM CT on February 28, 2024, and 7:00 AM CT on February 29, 2024, some customers may have received MyCard Alerts via Online & Mobile Banking. There is no immediate action required at this time.

Below are examples of alerts automatically generated by our system during the update:

  • Alert: Another user has altered the Resident Country card information for the card ending in XXXX. Please review your account activity and promptly contact customer support if you did not authorize this change.

  • Alert: Another user has adjusted the Status, Card On/Off, Transaction Types, Merchant Types, My Regions, Spend Limits - Per Transaction, International, and Spend Limits – Per Month control settings for the card ending in XXXX.


Your Cards, on Your Terms.

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