Have you ever received a package with items you didn’t order? If so, you might have been targeted by a “brushing” scam. This deceptive practice involves a scammer sending packages to your address
without your consent, often to boost their product’s online ratings and popularity. Here’s what you need to know and how to protect yourself.
What Is a Brushing Scam?
In a brushing scam, scammers use your information to pose as a verified buyer on platforms like Amazon or eBay. They send items to your address and then leave fake positive reviews under your name. These packages may lack a return address or appear to come from a legitimate retailer. While this scam might seem harmless, it indicates that your personal information—such as your name, address, or phone number—has been leaked and is potentially being misused.
Additionally, some brushing scams include QR codes. Do not scan any QR codes included with unsolicited packages. Scanning these codes can expose you to identity theft or malware on your device.
Why Is This a Problem?
While you might not face immediate harm from a brushing scam, the fact that your personal information is being used without your knowledge is concerning. This breach of privacy could lead to other forms of fraud or identity theft in the future.
How to Protect Yourself
If you receive a package that you did not order, take these steps to safeguard your information:
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Notify the Retailer
Contact the retailer and report the fraudulent activity. Most businesses have procedures to address these issues and can take action to prevent future incidents. -
Do Not Send Money for the Package
If the retailer wants the item returned, ask if they will cover the return shipping costs or allow you to keep the product. You should never pay to return an unsolicited package. -
Change Your Passwords
Since your personal information has likely been compromised, update the passwords for your online accounts, especially those associated with retailers. Use strong, unique passwords to enhance your security. -
Monitor Your Accounts
Review your bank statements and credit reports regularly for unauthorized transactions or signs of identity theft, and report any suspicious activity promptly.
Stay Vigilant
Protecting your personal information is critical in today’s digital age. By being proactive and following these guidelines, you can reduce the risks associated with brushing scams and other forms of fraud.
If you have any concerns or questions, feel free to contact our Solution Center. We’re here to help you stay informed and secure.