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Identity TheftIdentity Theft

Identity Theft is the fastest-growing crime in America. To help you avoid being an ID Theft victim:

  • Be aware that your garbage may contain sensitive information or account numbers. Shred when possible.
  • Never provide personal information to someone by phone unless you have placed the call and trust the person/company with which you are dealing.
  • If someone claims to be calling from Planters First Bank and is seeking personal information you have already provided, the call is likely a scam in process.
  • If something sounds too good to be true, it probably is a scam.

If you suspect you’re a victim of identity theft, act quickly and follow the steps below:

1. Contact our Solution Center immediately at 833-732-8351
2. Visit annualcreditreport.com for a free copy of your credit report and review it for signs of fraudulent activity.
3. Follow the important steps outlined by the Federal Trade Commission (FTC) on What To Do Right Away. This document outlines the steps that you should take upon recognizing identity theft.
4. Follow the important steps outlined by the Federal Trade Commission (FTC) on What To Do Next. This document outlines the steps that you should follow after your initial steps have been completed. This document outlines the steps that you should follow after your initial steps have been completed.

Identity Theft Recovery

By keeping some of these tips in mind, you can help reduce your risk and help minimize the threat of someone stealing your personal information. If you suspect you have been a victim of Identity Theft, visit identitytheft.gov for information on steps you can take.

Learn how to keep your personal information secure

5 Helpful Reminders:

  1. Help fight fraud by informing us of any name, telephone, or address change you may have.
  2. Notify us when you are traveling and will be using your debit card.
  3. A service center staff member on behalf of Planters First Bank will NEVER ask for your card number. If you are suspicious of a call, hang up and contact your local branch.
  4. Do not reply to emails or text messages that ask for your card number.
  5. If you notice any suspicious account activity or any customer information security-related events, please contact your local Planters First Bank branch.

Report & Prevent Fraud

Credit Card ImageReport a Lost or Stolen Card
To report a lost or stolen card, call us at 833-732-8351.
After regular business hours, please contact 1-800-290-7893.

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Questions ImageReport Fraud
If you believe that your account(s) have been compromised,
please call 833-732-8351 immediately or Click here to contact us through our website.