Mobile Banking
Whether checking your balance, depositing a check, paying a bill or transferring funds, Planters First Bank delivers a new level of speed, convenience, and security.
- Mobile Banking
- Mobile Banking is now better than ever.
- It’s Fast: We’ve optimized our app’s performance to ensure your mobile banking tasks are quicker and easier than ever before.
- It’s Simple: Using your phone’s camera, depositing your checks is a snap. Our streamlined look and feel make navigating the app even easier – allowing you to complete your banking tasks more effortlessly.
- It’s Secure: As fraudsters get smarter, we’ve stepped up our mobile security to keep your accounts safe and provide peace of mind.
- If you are already enrolled in Online Banking, click on one of the links below to download our Mobile Banking App.
- We recommend you periodically check your app store or check your device for notices about version updates to the Free Planters First Bank Mobile Banking App; this will ensure you receive maximum security and optimal usability.
- Click here for Frequently Asked Questions about the mobile banking app.
- Mobile Banking is now better than ever.
- Mobile Deposit
- Skip the trip to the bank. Conveniently deposit checks right into your Planters First Bank checking or savings account using your mobile device with our mobile banking app in just a few easy steps. Simply take a photo of the front and back of the check and follow the on-screen instructions to deposit it into your account.
- Remember to take a picture on solid color background.
- Bank Required Endorsement: Signature, For Mobile Deposit Only
- Mobile Deposit is FREE
- There is a limit of $1,500.00 per day in deposits. *If a higher daily limit is needed please contact our Solutions Center.
- Retains images of deposited checks.
- Same day cut-off time is 5:00 p.m.
- Is my Mobile Deposit secure?
- Skip the trip to the bank. Conveniently deposit checks right into your Planters First Bank checking or savings account using your mobile device with our mobile banking app in just a few easy steps. Simply take a photo of the front and back of the check and follow the on-screen instructions to deposit it into your account.
- Conversations (Chat with your Banker)
-
Conversations is a chat communication feature for our customers through Online & Mobile Banking. Here you can ask a Solution Center Representative about any transactions you might see in your accounts. Once a conversation has begun, customers will be notified of an approximate response time and will receive another notification when the Solution Center Representative has sent a response.
It’s safe, it’s secure, and you chat with a real person. Best of all, Conversations is already built into your account. You can access it on your phone, tablet, or computer.
-
Video Banking
Video Banking is nearly the same as going into a branch but from the convenience of your own home or anywhere you are. You can connect with one of our bankers face-to-face to conduct all your banking needs.
- Desktop Users
- Make a video call or chat with us from your desktop. Click the link below to get started, or locate our Video Banking icon at the right of your screen when visiting any page of our website. Please note that the software is not available for use on Internet Explorer - you will need to use Google Chrome, Firefox, Safari.
- How to use Video Banking on your Laptop or Desktop Computer:
- Click the button above to start the online video chat. You will need a functioning webcam and microphone.
- Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio are working correctly. Click “Next.”
- Select “Video Call Team” to initiate a call. Our team is available Monday–Friday, 8:30 am–5:00 pm Eastern Time. After the call, please fill out the service survey about your experience.
- Mobile Users
- To get started on your mobile device, download the app called Video Banking by Planters Bank from the Apple App Store or Google Play.
- Video Banking Service Disclosure: You must accept both video and audio capabilities on your device. The use of Video Banking with Planters First Bank requires specific hardware and software as well as an agreement to the Terms of Use and in some situations a Consent to Electronic Records and Signature. Access is subject to the availability of the internet, cellphone and network coverage and plans, and typical service interruptions stemming from your providers or the bank's providers.
