Online Banking

Banking just got easier. Planters First Bank Online Banking makes it simple to bank when and where you want. Enjoy secure access and tools to help you bank on your schedule. It’s convenient, easy, and free!

Plus, Online Banking customers enjoy convenient access to Mobile Banking.

  • Online Banking
    • With Online Banking, you may check your account balance, verify activity within your account, view and print statements, transfer funds, and order checks, among the many options available to you.
    • Once enrolled in Online Banking, you may enjoy additional convenience with our Online Bill Pay service, allowing you to pay your bills electronically, eliminating lost or delayed mail, the cost of stamps, and the manual completion of checks and payment invoices. Take a moment today to enroll for FREE Online Banking and Bill Pay.
      • View balances and transaction history
      • View check images
      • View electronic statements-12 month history available
      • Export account history into your bookkeeping software
      • Transfer funds between Planters Bank accounts
      • Order checks online
    • Click here to enroll in Online Banking
  • Alerts
    • Set account and transaction alerts to help you manage your money and your account at all times.

      • Set up email, text, and push notifications to detect activity
      • Notify yourself when you’ve reached a certain account balance
      • Customizable alerts for added security and peace of mind
      • Set up Bill Pay reminder
  • Transfers
    • Move your money faster with Planters First Bank Online Banking. Make transfers conveniently from your mobile device or computer.
      • Move money to another financial institution
      • Transfer funds between linked accounts
  • Bill Pay
    • Manage your payments from the convenience of your computer or mobile device. Pay all your bills from one place – safely and securely. With Planters First Bank Bill Payment, you can avoid the hassles of visiting multiple websites, writing checks, and buying stamps.
      • Schedule one-time and recurring payments

      • Set up payment reminders

      • Receive electronic bills instead of paper bills

    • Click here for Frequently Asked Questions about Bill Pay.

Mobile Banking

Whether checking your balance, depositing a check, paying a bill or transferring funds, Planters First Bank delivers a new level of speed, convenience, and security.

  • Mobile Banking
    • Mobile Banking is now better than ever.
      • It’s Fast: We’ve optimized our app’s performance to ensure your mobile banking tasks are quicker and easier than ever before.
      • It’s Simple: Using your phone’s camera, depositing your checks is a snap. Our streamlined look and feel make navigating the app even easier – allowing you to complete your banking tasks more effortlessly.
      • It’s Secure: As fraudsters get smarter, we’ve stepped up our mobile security to keep your accounts safe and provide peace of mind.
    • If you are already enrolled in Online Banking, click on one of the links below to download our Mobile Banking App.
    • Download on the App Store Get it on Google Play
    • We recommend you periodically check your app store or check your device for notices about version updates to the Free Planters First Bank Mobile Banking App; this will ensure you receive maximum security and optimal usability.
    • Click here for Frequently Asked Questions about the mobile banking app.
  • Mobile Deposit
    • Skip the trip to the bank. Conveniently deposit checks right into your Planters First Bank checking or savings account using your mobile device with our mobile banking app in just a few easy steps. Simply take a photo of the front and back of the check and follow the on-screen instructions to deposit it into your account.
      • Remember to take a picture on solid color background.
      • Bank Required Endorsement: Signature, For Mobile Deposit Only
      • Mobile Deposit is FREE
      • There is a limit of $1,500.00 per day in deposits. *If a higher daily limit is needed please contact our Solutions Center.
      • Retains images of deposited checks.
      • Same day cut-off time is 5:00 p.m.
  • Conversations (Chat with your Banker)
    • Conversations is a chat communication feature for our customers through Online & Mobile Banking. Here you can ask a Solution Center Representative about any transactions you might see in your accounts. Once a conversation has begun, customers will be notified of an approximate response time and will receive another notification when the Solution Center Representative has sent a response.

      It’s safe, it’s secure, and you chat with a real person. Best of all, Conversations is already built into your account. You can access it on your phone, tablet, or computer.

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Video Banking

Video Banking is nearly the same as going into a branch but from the convenience of your own home or anywhere you are. You can connect with one of our bankers face-to-face to conduct all your banking needs.

  • Desktop Users
    • Make a video call or chat with us from your desktop. Click the link below to get started, or locate our Video Banking icon at the right of your screen when visiting any page of our website. Please note that the software is not available for use on Internet Explorer - you will need to use Google Chrome, Firefox, Safari.
    • How to use Video Banking on your Laptop or Desktop Computer:
      • Click the button above to start the online video chat. You will need a functioning webcam and microphone.
      • Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio are working correctly. Click “Next.”
      • Select “Video Call Team” to initiate a call. Our team is available Monday–Friday, 8:30 am–5:00 pm Eastern Time. After the call, please fill out the service survey about your experience.
  • Mobile Users
    • To get started on your mobile device, download the app called Video Banking by Planters Bank from the Apple App Store or Google Play.
    • Download on the App Store
    • Get it on Google Play
    • Video Banking Service Disclosure: You must accept both video and audio capabilities on your device. The use of Video Banking with Planters First Bank requires specific hardware and software as well as an agreement to the Terms of Use and in some situations a Consent to Electronic Records and Signature. Access is subject to the availability of the internet, cellphone and network coverage and plans, and typical service interruptions stemming from your providers or the bank's providers.

Telephone Banking

Get information quickly and easily by calling our toll-free automated Telephone Banking information lines from any touch-tone phone.

  • More Information
    • By calling our Telephone banking lines you can...
      • Receive fast answers about the status of your Planters Bank deposit or loan accounts
      • Get information on deposits, withdrawal, and account balances
      • Transfer funds between eligible Planters Bank accounts
    • There is no waiting for a service representative. Just key in your Personal Identification Number (PIN) to have immediate access to a variety of Planters Bank account-related information and authorized services, right over the phone.
    • Telephone Banking Number:
      Toll-Free: 833.PFB.TEL1 (833.732.8351)
    • Be sure to have your:
      1. Telephone Banking PIN
      2. Planters Bank account numbers
    • For questions about your account number or PIN, please contact our Solutions Center.

Debit Card Controls

  • More Information
    • Control and protect your debit card from the convenience of Planters First Bank Online & Mobile Banking.
      • Guard against unauthorized usage by turning your debit card off in the event of a misplaced card
      • Set controls for spending limits, locations, and merchant types
      • Add travel plans to limit interruptions
    • Click here to Learn More