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Planters First Bank Privacy Notice

January 2024
FACTS
WHAT DOES PLANTERS FIRST BANK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number
  • Checking account information
  • Overdraft history
  • Account balances and payment history
  • Credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons the Planters First Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information
Does Planters First Bank share?
Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We Do Not Share
For our affiliates' everyday business purposes -
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
For nonaffiliates to market to you No We Do Not Share

Questions
Call toll-free (833) 732-8351 or go to www.bankplanters.com
What We Do
How does Planters First Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Planters First Bank collect my personal information? We collect your personal information, for example, when you
  • open an account
  • make deposits or withdrawals from your account
  • apply for a loan
  • pay your bills
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Planters First Bank has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Planters First Bank​ does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Planters First Bank​ does not jointly market.

Website Privacy Policy

Protecting your privacy is important to us. To assure you of Planters First Bank’s commitment to protecting your privacy, the following statement discloses the information gathering and dissemination practices for bankplanters.com and other sites on the World Wide Web owned and operated by Planters First Bank.

All information acquired through orders is kept confidential and will not be disclosed to third parties except as may be required by law. If you communicate with Planters First Bank via e-mail, your e-mail address and any information you provide voluntarily will be collected and retained as part of your customer record.

Personal information that can identify you, such as name, address, and email, is collected only when voluntarily offered and solely for purposes that are clearly identified. Personal information is used to contact you when necessary, and you may opt-out of receiving future mailings by following the directions provided within the communication. If you supply your telephone number online, you may receive telephone calls with information regarding your account and involvement on bankplanters.com. If you supply your mobile phone number online, you may receive SMS text messages with information regarding your account and involvement on bankplanters.com. If at any time you wish to stop receiving SMS text messages from Planters First Bank, you can adjust your preference in your Account Information Settings or by texting "STOP".

You may be requested to provide demographic and profile data during your visit to a Planters First Bank site. Your compliance with this type of request is strictly voluntary. If you choose to provide this information, it will be used to tailor your experience at the sites, showing you content that you might be interested in, and displaying the content according to your preferences.

Planters First Bank has technological and operational security functions in place to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized employees have access to the data you provide, and that access is limited by need.

Non-personal information is collected to track the total number of guests visiting Planters First Bank’s sites and to guide efforts to improve these sites. The non-personal information includes the browser type and operating system being used by visitors; areas of the sites visited; date and time of access; host or service-provider information, and identification of the referring site. This information is used exclusively for internal purposes and is not disclosed to any third parties.

Some of Planters First Bank’s sites do use "cookies" - one or more small text files saved on your computer’s hard drive and stored in memory while your browser is running. This allows us to monitor your activity throughout the sites and correlate usage patterns.

This site contains links to other sites. Planters First Bank is not responsible for the privacy practices or the content of such Web sites. This site provides you with the opportunity to opt-out of receiving communication from Planters First Bank at the point where information about you is requested.

Collected Information:
We may collect information regarding your mobile device, such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in-branch transactions). For your convenience, you may be asked to grant permission to access your mobile device’s camera to support capturing a check image to complete a mobile deposit. It is important for you to understand that before granting access to this information, you will be prompted to give permission to the application. If you do not wish to grant that permission, you may decline. If you later change your mind, those permissions can be updated in your device’s settings.

Please contact us if you have any changes to the information you have supplied Planters First Bank or if you would like to be removed from our database.

This Privacy Policy may be updated or modified at any time without notice, so you are urged to revisit this policy periodically.

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